For hotel concierges
For hotel concierges
One thread, one person, and no commission structure to explain to your guest.
If you book evenings for guests, you can work with us the way you would work with a colleague: send a message, get an answer from a person, and have the tickets arrive where your guest is staying.
What this actually is
What holds
- A WhatsApp thread with a person during office hours.
- Free delivery of printed cards to your reception, with the handover recorded on our side.
- A €0 booking fee, so what your guest pays is what the page says.
What we do not promise
- We hold no allocation for hotels. There is no reserved block, no priority queue and no live seat count to look at, and we would rather say that than imply one.
- There is no partner rate, no desk login and no monthly settlement, because no hotel commercial agreement exists. If that changes it will be a written agreement first and a page second.
Why the short list
Everything above is something we can actually do this week. A promise with nothing behind it costs your guest their evening, not ours.
- A WhatsApp thread with a person during office hours
- Nothing to sign, no minimum, no partner rate
- A €0 booking fee — your guest pays what the page says
- Printed cards delivered free to your reception
Questions concierges ask
Answered at the Vienna Evening desk.
- Do you hold an allocation for hotels?
- No. There is no reserved block and no priority queue. What is on sale on the page is what is on sale for your guest.
- Is there a commission?
- No, and there is no partner rate either. No hotel commercial agreement exists, so there is nothing to pay out and nothing to disclose to your guest.
- Can you deliver to our reception?
- Yes, free, for printed cards, and we record the handover at reception separately from the guest receiving it.
- How late can you deliver?
- The delivery route leaves once a day, and the deadline for each performance is printed on the product page and at checkout. After it, collection at our office is still open until its own, later, deadline.
- Do you have a login for us?
- No. There is no desk login and no allocation sheet — the WhatsApp thread and the ordinary checkout are the whole of it.
- What if a guest needs to change a date?
- The same rule as everybody: free until 48 hours before, same event and category, up to twice. A printed card has to come back to us first.
Every claim on this page is one of our own recorded decisions, last checked on 27 August 2026.